Delivery and Shipping

At Upper Game, we strive to provide prompt and reliable shipping for all your orders. Please review our shipping policy below:

1. Shipping Locations

We offer shipping from either China or the United States. The delivery time to the United States is typically between 3 to 7 business days.

2. Shipping Methods

• From China: Orders shipped from China usually take 3 to 7 business days to reach destinations within the United States.
• From the United States: Orders shipped from within the U.S. are generally delivered within 3 to 7 business days.

3. Shipping Costs

Shipping costs will be calculated based on the destination and weight of the package. You will be able to view the shipping charges during the checkout process before finalizing your order.

4. Order Processing Time

Orders are processed and shipped within 1 to 2 business days of receiving your order. Please note that processing times may be longer during peak seasons or holidays.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

6. Delivery Issues

If you experience any issues with your delivery, such as delays or damages, please contact us at 572879348@qq.com. We will assist you in resolving any problems and ensuring your satisfaction.

7. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues arising from incorrect or incomplete addresses.

Thank you for shopping with Upper Game. We appreciate your business and are committed to providing a smooth shopping experience!